Terms & Conditions

Services:
The company is responsible only for paid services. Any unpaid or suggested services are not guaranteed. Changes or extensions due to uncontrollable circumstances (e.g., riots, floods, calamities) will incur additional costs, payable by the guest. No refunds will be provided for unused portions of the tour if a guest leaves mid-way.

Complaints:
Guests must report service issues (e.g., hotels, transport) immediately at + info@ttvtravelvistas.com for a quick  resolution. Complaints or refund requests after the tour will not be entertained.

Check-In/Check-Out Policy:
Standard check-in: 1:00 PM | Standard check-out: 12:00 PM. Early check-in/late check-out is subject to availability and may incur charges.

Cancellation Policy:

• Booking Amount & Tickets:Non-refundable.
• 20+ Days Before Arrival:15% of the tour cost payable.
• 19–10 Days Before Arrival:20% of the tour cost payable.
• 9–5 Days Before Arrival:30% of the tour cost payable.
• Less than 5 Days/No Show:50–100% of the tour cost payable.

Airline refunds follow their policies. A ₹500 service charge per person applies to cancellations. Written cancellations (Email/SMS/WhatsApp) are accepted only on working days.

Child Policy:

• 0–5 Years:Complimentary without bed.
• 5–12 Years:Charged as per extra bed cost.

Itineraries:
Itineraries are subject to change due to weather, participant conditions, or other factors. Adjustments will prioritize safety, comfort, and well-being.

Accommodation & Food:
Accommodation options include homestays, hotels, hostels, and houseboats. Twin sharing is not guaranteed. Meals will follow the selected package’s meal plan.

Damages:
Guests are liable for damages to property, vehicles, or accommodations.

Health & Safety:
Participation involves risks (e.g., natural disasters, transportation hazards, political unrest). The Travel Vistas is not liable for medical care adequacy or risks beyond its control. Payment confirms acceptance of these risks.

Insurance:
Travel, accidental, or medical insurance is not included. Guests must arrange insurance separately.

Payment Terms:

• Tickets:100% payment required before booking.
• Accommodation & Transport:
  • 25% of the total payable cost to be paid at the booking.
  • Another 25% five days before the commencement of the tour.
  • Rest of the 50% payable at the first Check-in day..

Payments must be made to the authorized company bank account. Cash payments to employees are discouraged and not the company’s responsibility.

Note: Advance payment requirements may vary for some hotels. Booking confirms acceptance of terms and conditions.